All Star Point Horsemanship products EXCLUDING SHOW HALTERS will have a 7 day return policy. All items returned must be new with tags in their original, new condition to be returned. If the item has been used, even only once, it will not be eligible for a return/refund.
No refunds after 7 business days will be accepted. BUYER IS RESPONSIBLE for shipping EXCHANGED goods and paying shipping of new items.
Store credit can also be given (minus shipping charges) to the customer on SHOW HALTERS or any other product in the event of exchange.
In the event of an exchange, exchanges will be accepted within 7 business days. Item must be in new condition with tags still attached to be returned/exchanged.
DVD replacement policy is 7 business days. In the event of a disc error/unable to play, a new copy of the program will mailed to you. No refunds on DVDs are accepted, only disc replacements.